Our ED Scorecard helps you determine the impact of possible operational changes in your ED and compares your ED to others. It is based on CMS data and our track record of 100+ ED performance improvement projects.
Our team of recognized ED leaders brings decades of experience in implementing effective and sustainable change. We have worked with 100+ EDs across the US.
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This scorecard shows the ED performance of the selected hospital. The information is based on self-reported CMS* data. You can see the percentile ranking of the hospital selected compared to others. Change the metric/data value or enter new values to see how performance changes impact the percentile ranking.
* Centers for Medicare & Medicaid Services
We help hospitals improve their ED performance. On average, we help customers reduce their left without being seen (LWBS) rate by 61%* and ED length of stay (LOS) by 17%**. This tool calculates the estimated potential value of reducing the LWBS and LOS of ED patients for your organization.
This tools uses CMS data and average data by default. Do you have more accurate or current data? Change the values to update the calculation.
We hope you find this information insightful. We offer enhanced interim leadership staffing, ED process improvement and onsite assessments of ED processes. Please contact us if you would like to review performance improvement opportunities. We look forward to hearing from you!
334% increase in patient satisfaction
Additional revenue of over $1.2 million annually
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Additional collectable revenue projection based on the reduction of left-without-being-seen rate
Additional (annual) collectable revenue =
(Average % non-admitted patients x Average ED fee +
Average % admitted patients x Average inpatient fee)
x annual ED patient volume x LWBS rate x LWBS improvement rate
The additional collected revenue projection is calculated in this tool by multiplying missed collectable revenue with the projected LWBS performance improvement results obtained from 31 non-teaching hospitals which have completed a performance improvement project with improvements measured in the last 6 weeks of the project. The missed collectable revenue in this tool is calculated by multiplying the annual ED patient volume with the left without being seen (LWBS) rates, multiplied by the average ED patient revenue.
Annual ED volume is based on the median patient volume from a CMS reported ED volume or volume category for the hospital or based on the ED volume provided by the user of the calculator. In case the CMS volume category is used, the calculation is based on the following median value: Low (0 - 19,999 patients annually), with a median value of 10000; Medium (20,000 - 39,999 patients annually), with a median value of 30000; High (40,000 - 59,999 patients annually), with a median volume of 50000 or Very High (60,000+ patients annually), were a value of 70000 patients is used.
The hospital’s LWBS rate is based on the CMS reported LWBS value for the selected hospital or by the value that is entered by the user of this tool.
Average ED patient revenue is calculated as the average inpatient revenue multiplied with the inpatient ratio, plus the average ED patient revenue multiplied with the ED patient ratio. The ratio between inpatient and ED patients is based on national average from the Center of Disease Control or provided by the user of this tool.
The average inpatient revenue and average outpatient revenue results were obtained from 19 hospitals (both rural and urban facilities) which completed an ED performance assessment project between 2016 and 2018, or the calculator used the values provided by the user of the tool.
Additional collected revenue may be derived in whole or part from shortened wait times, work flow improvements, decrease in patients who leave without being seen, among other factors. Projection is based on the reported collectable revenues for admitted and discharged emergency room patients (excluding OB and surgical admissions). A weighted average is applied based on the individual’s admission and discharged percentages. A reduction in left without being seen (LWBS) rates can mean additional ED volumes. The difference from baseline rate and measured LWBS rate Improvement is multiplied by annual volume and the blended collected revenue rate to calculate a projection of additional annualized collected revenue.
Philips does not make any determination as to the medical necessity or appropriateness of hospital billing. Results are not predictive of results in other cases. Results may vary.
Additional collectable revenue projection based on the reduction of average emergency department length-of-stay
Additional (annual) collectable revenue =
(Average % non-admitted patients x Average ED fee +
Average % admitted patients x Average inpatient fee)
x annual ED patient volume x ED LoS improvement rate
The additional collected revenue projection is calculated in this tool by multiplying the hospital's annual ED volume with the average ED patient revenue with the projected ED length of stay performance improvement results obtained from 31 non-teaching hospitals which have completed a performance improvement project with improvements measured in the last 6 weeks of the project.
The overall Emergency Department length of stay can be calculated as the sum of the percent of patients who are discharged multiplied with the average time these patients spent in the emergency department, and the percent of patients who are admitted multiplied with the average time patients spent in the emergency department before they were admitted to the hospital as an inpatient.
Annual ED volume is based on the median patient volume from a CMS reported ED volume or volume category for the hospital or based on the ED volume provided by the user of the calculator. In case the CMS volume category is used, the calculation is based on the following median value: Low (0 - 19,999 patients annually), with a median value of 10000; Medium (20,000 - 39,999 patients annually), with a median value of 30000; High (40,000 - 59,999 patients annually), with a median volume of 50000 or Very High (60,000+ patients annually), were a value of 70000 patients is used.
Average ED patient revenue is calculated as the average inpatient revenue multiplied with the inpatient ratio, plus the average ED patient revenue multiplied with the ED patient ratio. The ratio between inpatient and ED patients is based on national average from the Center of Disease Control or provided by the user of this tool.
The average inpatient revenue and average outpatient revenue results were obtained from 19 hospitals (both rural and urban facilities) which completed an ED performance assessment project between 2016 and 2018, or the calculator used the values provided by the user of the tool.
Additional collected revenue may be derived in whole or part from shortened wait times, work flow improvements, decrease in patients who leave without being seen, among other factors. Projection is based on the reported collectable revenues for admitted and discharged emergency room patients (excluding OB and surgical admissions). A weighted average is applied based on the individual’s admission and discharged percentages. A reduction in ED length of stay can result in capacity to see additional ED volumes.
Philips does not make any determination as to what extent there is a demand for increased emergency department volume. Results are not predictive of results in other cases. Results may vary.
* Additional collected revenue may be derived in whole or part from shortened wait times, work flow improvements, decrease in patients who leave without being seen, among other factors. Projection is based on the reported collectable revenues for admitted and discharged emergency room patients (excluding OB and surgical admissions). A weighted average is applied based on the individual’s admission and discharged percentages. A reduction in left without being seen (LWBS) rates can mean additional ED volumes. The difference from baseline rate and measured LWBS rate Improvement is multiplied by annual volume and the blended collected revenue rate to calculate a projection of additional annualized collected revenue.
Philips does not make any determination as to the medical necessity or appropriateness of hospital billing. Results are not predictive of results in other cases.
Results may vary.
Read more ›
** Additional collected revenue may be derived in whole or part from shortened wait times, work flow improvements, decrease in patients who leave without being seen, among other factors. Projection is based on the reported collectable revenues for admitted and discharged emergency room patients (excluding OB and surgical admissions). A weighted average is applied based on the individual’s admission and discharged percentages. A reduction in ED length of stay can result in capacity to see additional ED volumes.
Philips does not make any determination as to what extent there is a demand for increased emergency department volume. Results are not predictive of results in other cases.
Results may vary.
Read more ›
